Customer Support

Submit your task order requirements through NITAAC, and their contract specialists will perform a comprehensive assessment for scope, clarity, and other factors within 1 day to assure qualified responses. Once your RFP is ready, upload it into their secure, web-based electronic-Government Ordering System (e-GOS) for automated task order competition, management, awardee selection, and notification.

RFIs and Q&A’s can also be accomplished within the system, which can then be used as an agency’s database of record. Contact the NITAAC Customer Support Center for help at any time throughout the acquisition process. NITAACsupport@nih.gov